Satisfaction of Patients Family Reviewed from Caring Human Resources in Voluntry Counseling Testing HIV Poly Dr. Soekandar Hospital of Mojosari Kabupaten Mojokerto

Authors

  • Angky Meilin Widi Sumijayanti Department of Public Health, Master of Public Health, Institut Ilmu Kesehatan STRADA Indonesia
  • Yuly Peristiowati Department of Public Health, Master of Public Health, Institut Ilmu Kesehatan STRADA Indonesia

DOI:

https://doi.org/10.30994/sjik.v12i2.1047

Keywords:

caring human resources, hospital, satisfaction

Abstract

Satisfaction of the patient's family is the most important thing so that the Hospital can develop. This can be created if medical personnel are able to provide good service. One of the indicators to support optimal service is managing the appropriate caring human resources. Therefore, the purpose of this study was to determine the effect of patient family satisfaction in the HIV Voluntary Counseling and Testing (VCT) polyclinic in terms of caring for human resources at Dr. Soekandar Mojosari. The research design used cross sectional. The sample of this research is 135 respondents. This study used a random sampling stratification technique with a research instrument using a questionnaire. Data analysis was used to analyze the caring relationship of human resources at Dr. Soekandar Mojosari used ordinal regression analysis techniques.

References

Abdul., Saleh, A., Sjattar, EL. (2013). Hubungan Perilaku Caring Perawat dengan Tingkat Kepuasan Pasien Rawat Inap Rumah Sakit. Program Studi Ilmu Keperawatan Universitas Hasanuddin.

Anjaswarni, T., Keliat, B. A & Sabri, L. (2002). Analisis Tingkat Kepuasan Klien terhadap Perilaku Caring Perawat di Rumah Sakit Umum Daerah Dr Saiful Anwar Malang. Jurnal Keperawatan Indonesia: Fakultas Ilmu Keperawatan Universitas Indonesia. Vol. 6 No. 2 September 2000.

Burnad, P. Morrison, P. (2008). Caring & Communicating. Hubungan Interpersonal Dalam Keperawatan. Jakarta. EGC.

Bustami. (2011). Penjamin Mutu pelayanan Kesehatan & Akseptabilitasnya. Jakarta. Erlangga.

Dwidiyanti, Mediana. (2008). Keperawatan Dasar : Konsep “ caring “. Komunikasi. Etik dan spiritual dalam pelayanan kesehatan. Semarang: Hasani.

Heryana, A. (2019). Buku Ajar Metodologi Penelitian Pada Kesehatan Masyarakat, Edisi Revisi, Jakarta, netLibrary e-book.

Hidayat, A. (2009). Metode Penelitian Keperawatan dan Teknik Analisis Data, Jakarta, Salemba Medika.

Husein, M, et.al. (2007). Patient Satisfaction with Nursing Care Rumah Sakit. Rawat Medical Journal. Vol32:No 1, Jan-June 2007. Khan, D.I, Gomal Madical College, Pakistan, Medical Jurnal: Vol. 32. No 1, Januari-Juni 2007: 27.

Irawan. (2002). 10 Prinsip Kepuasan Pelanggan, Paradigma Baru Merebut Hati Pelanggan untuk Memenangkan Persaingan.Jakarta. PT Elex Media Komputindo.

Notoatmodjo, S. (2012). Metodologi Penelitian Kesehatan, Edisi Revisi, Jakarta, Rineka Cipta.

Notoatmodjo, S. (2014). Ilmu Perilaku Kesehatan, Edisi Revisi, Jakarta, Rineka Cipta.

Downloads

Published

2023-11-30

How to Cite

Angky Meilin Widi Sumijayanti, & Yuly Peristiowati. (2023). Satisfaction of Patients Family Reviewed from Caring Human Resources in Voluntry Counseling Testing HIV Poly Dr. Soekandar Hospital of Mojosari Kabupaten Mojokerto. STRADA Jurnal Ilmiah Kesehatan, 12(2), 145–154. https://doi.org/10.30994/sjik.v12i2.1047

Issue

Section

Articles